Medicare Marketing Strategies

Building Trust: The Importance of Google, Yelp, and other Online Reviews

November 9, 2023
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In the world of Medicare insurance sales, reputation is everything. Picture this: A woman, let’s call her Sofia, decides she needs a better Medicare plan. Her son urges her to go online and check out some options. A Google search reveals a myriad of options, but what ultimately influences Sofia’s decision? Reviews.

Now, if you’ve ever hunted for a new restaurant to try or scoped out a potential day trip destination, you know just how influential online reviews can be. They serve as our compass in a world overflowing with options. And just as they guide us towards that mouth-watering Mexican restaurant, they are increasingly steering the decisions of those in the market for Medicare insurance.

Building Trust: The Importance of Google, Yelp, and other Online Reviews

Why are Online Reviews Critical for Medicare Insurance Sales?

Let’s dive into how reviews can help your business.

Trust and Credibility

Imagine you’re planning a trip to an exotic destination. Now, you wouldn’t rely solely on the words of a local tourist agency, would you? You’d likely consult fellow travelers’ experiences, ensuring your investment is worth the journey. Similarly, when individuals are about to make a significant decision about their healthcare coverage, they turn to their peers for advice.

With increasing reliance on the Internet for information, consumers trust online reviews as much as personal recommendations. In a field as crucial as healthcare, this trust is magnified. A Medicare plan with rave reviews is like that five-star restaurant everyone’s talking about – it naturally attracts more customers.

SEO Boost

Let’s not forget the technical side of things. Search engines love regularly updated content, and what’s more dynamic than real-time reviews? Positive reviews on platforms like Google can boost your Medicare insurance business’s local search ranking. This is a two-birds-one-stone situation: You not only build trust among potential clients but also make yourself more visible in their searches.

Feedback and Improvement

Every review, positive or negative, is an opportunity. Sure, a glowing review can attract clients, but a critical one? That’s a chance for growth. By monitoring feedback on platforms like Yelp, you can gain insights into areas of improvement. This isn’t just about damage control; it’s about refining your offerings to meet and exceed client expectations.

Social Proof

Humans, by nature, are social creatures. We gravitate towards what’s popular and validated by our peers. A Medicare plan with multiple positive reviews is evidence that others have benefited from it. This social proof acts as a magnet for potential clients. They think, “If it worked for all these people, it might work for me too.”

Engagement and Relationship Building

Responding to reviews, whether they are on Google, Yelp, or other platforms, allows insurance providers to build relationships with their clients. A thank you for a positive review or a constructive response to a critical one shows clients that you care and value their feedback.

Alright, by now, you must be thinking, “I get it. Reviews are essential. But how do I make the most of them?” Here’s a little call to action for all the Medicare insurance sellers out there: Engage with your reviewers, encourage your satisfied clients to leave reviews, and evolve based on the feedback you receive. In this digital age, the voice of the customer is louder and more influential than ever. Make sure you’re not just listening but acting upon it. So, invest in your online reputation, cherish every review, and watch as they transform your marketing strategy and boost your sales.

Expanded Digital Footprint

In today’s digital age, having an online presence isn’t just an option—it’s a necessity. And it isn’t just about having a website or a social media page; it’s about being everywhere your potential clients might look. When your Medicare insurance business is reviewed across multiple platforms, you naturally expand your digital footprint. This makes you more discoverable and easily accessible to those seeking Medicare plans.

Increased Referral Traffic

Every review, especially on high-traffic sites like Google and Yelp, becomes a potential source of referral traffic to your website or online portal. And remember, this isn’t just any traffic; it’s highly targeted. People reading reviews about Medicare insurance are likely already interested in purchasing a plan. Guide them with positive feedback, and they’re more likely to click through and explore your offerings.

Building a Community

Online reviews do more than just showcase feedback; they cultivate a sense of community. When customers see ongoing interactions, questions being addressed, and experiences shared, they feel a part of something larger. This sense of belonging can be invaluable in building long-term relationships and ensuring customer loyalty.

Showcasing Your Unique Selling Proposition (USP)

While it might sound counterintuitive, reviews can often highlight what sets you apart from the competition. Whether it’s exceptional customer service, comprehensive plan options, or prompt claims processing, your satisfied customers will emphasize these features. Over time, this repeated positive feedback can shape your brand image and solidify your USP.

Mitigating Misunderstandings

Not every review will be sunshine and roses, and that’s okay! Negative feedback offers a golden opportunity to address misconceptions or misunderstandings directly. By offering clarifications or rectifying genuine mistakes, you demonstrate a commitment to integrity and customer satisfaction.

Go Where Your Clients Will Go For Reviews

Where Your Clients Go For Reviews

For those in the Medicare insurance domain, understanding where potential clients are gleaning these reviews is key. Now that you have an understanding of the importance of reviews, here’s a deep dive into the platforms Medicare insurance customers frequent for feedback.

Google My Business

Arguably the titan of the online realm, Google offers users the ability to quickly search for and read reviews of virtually any business, including Medicare insurance providers. Google My Business listings provide immediate visibility to reviews, star ratings, and even Q&A sections where potential clients can seek clarifications.

Yelp

Initially popularized for restaurant reviews, Yelp has now expanded its horizons. It serves as a comprehensive platform for reviews on businesses from multiple sectors. Medicare insurance agencies and agents with an active Yelp presence can benefit from the vast user base that frequents the platform.

Better Business Bureau (BBB)

A stalwart in business accreditation, the BBB not only provides ratings based on their assessments but also showcases customer reviews and complaints. Given its long-standing reputation, many older consumers who might be more familiar with the BBB often turn to this platform for insights on Medicare insurance providers.

Healthcare-specific Platforms

    • Healthgrades: Originally a platform for doctor and hospital reviews, Healthgrades also encompasses reviews related to insurance, making it a destination for those seeking feedback on Medicare insurance providers.
    • RateMDs: While its primary focus is on medical professionals, RateMDs also offers reviews on health insurance companies, providing another avenue for potential clients to gather opinions.

Insurance Review Sites

    • Insure.com: This comprehensive insurance review platform allows consumers to delve deep into feedback about various insurance types, Medicare included.
    • Insurance Forums: Online communities and forums can be goldmines for candid feedback. Sites like Insurance-Forums.net have sections dedicated to Medicare insurance, where customers often share their experiences and seek recommendations.

Social Media Platforms

While not traditional review platforms, sites like Facebook or LinkedIn can indirectly serve as feedback hubs. Agencies or agents with business pages on these platforms may find clients leaving reviews or testimonials. Moreover, community groups or discussion threads can become spaces where people share their Medicare insurance experiences.

Agency or Provider Websites

Many Medicare insurance providers host a testimonial or review section on their official websites. While these might predominantly showcase positive feedback, they can offer insights into the experiences of long-standing or particularly satisfied customers.

Word of Mouth – Digitized

Platforms like Nextdoor or local community forums might not be the first place you associate with Medicare insurance reviews, but they’re becoming increasingly popular. They serve as digital extensions of traditional word-of-mouth recommendations, with neighbors and community members sharing their experiences and seeking advice.

Consider these strategies to boost reviews for your local business

Cultivating Client Feedback: Strategies to Boost Reviews for Your Local Business

In an era where online reviews are so important, fostering an environment where clients readily share their experiences is paramount. You’ve read about the importance of reviews and where your clients will likely search for reviews about your Medicare insurance sales business. Now, let’s explore effective strategies to encourage your clients to leave reviews for your potential clients to find.

The Personal Touch

Personalized interactions leave lasting impressions. If you’ve recently closed a deal or assisted a client, send them a personalized email or even a handwritten thank you note expressing gratitude for their trust. Within this communication, politely request them to share their experience through a review. Directing them to platforms most relevant to your business, like Google or industry-specific sites, can be particularly effective.

Simplify the Review Process

The easier you make it for clients to leave a review, the more likely they are to do so. Embed direct links to your review profiles in emails, or consider using QR codes on printed materials. Additionally, offering a step-by-step guide on how to leave a review can be beneficial, especially considering the older demographic typically associated with Medicare.

Leverage Reviews

Highlight the reviews you’ve already received. Showcase them on your website, in promotional materials, or even within your office. When clients see that others are sharing their experiences, they may feel more inclined to contribute their own feedback.

Engage and Respond

As stated previously, be sure to engage with all the reviews you receive, whether positive or negative. Thank your clients for their positive feedback. Address the concerns of unsatisfied customers promptly and professionally. This engagement demonstrates that you value client feedback, which can encourage more clients to share their experiences.

Incentivize (Ethically)

Consider offering incentives for clients who leave reviews. This could be in the form of discounts, small giveaways, or entry into a raffle. However, it’s crucial to ensure that you’re not buying positive reviews. Make it clear that you’re looking for honest feedback, regardless of its nature.

Feedback Stations

If you have a physical office where clients often visit, consider setting up a feedback station—a dedicated space with a tablet or computer where clients can leave reviews on the spot.

Continuous Reminders

While you don’t want to badger clients, gentle and periodic reminders can prove effective. A follow-up email or a subtle reminder during a follow-up call can nudge a client who might’ve forgotten or been hesitant initially to pen down their thoughts.

Share Stories

Narratives resonate with people. Share stories about how client feedback has helped improve your services. When clients realize their feedback genuinely matters and leads to actionable changes, they might be more inclined to share their experiences.

Request at Peak Satisfaction

Timing is everything. Request reviews at moments of peak client satisfaction—perhaps right after a successful claim process or after you’ve provided exemplary service in helping a client choose the right plan.

Online Customer Reviews for your Product or Service are Critical

Online Customer Reviews for your Product or Service are critical

For those in the Medicare insurance field, the digital landscape has changed the game. Now, consumers don’t just listen to what businesses say about themselves; they listen to what others say about those businesses. And while word of mouth has always been a potent marketing tool, online reviews amplify its power exponentially.

Therefore, understanding and monitoring reviews on various platforms is crucial. Not only do they offer opportunities to attract potential clients through positive feedback, but they also provide avenues for constructive engagement with clients, addressing concerns, and continually refining offerings.

Furthermore, these platforms serve as lighthouses for customers, guiding them through the often complex landscape of Medicare insurance, illuminating the best choices through the shared experiences of others. In this interconnected digital age, every review, every star, and every comment can significantly influence the journey of decision-making.

Ready to elevate your Medicare insurance sales strategy? Be sure to embrace the power of online reviews today and watch as your business scales new heights, and check back here often for more Medicare marketing strategies.

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The marketing advice offered in this article has not been reviewed or approved by the Centers for Medicare & Medicaid Services (CMS). Readers are advised to consult with appropriate legal and compliance professionals to ensure alignment with regulatory guidelines. The content is intended for informational purposes only and should not be considered as official CMS guidance.

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Privacy Policy
Last updated December 28, 2022

This privacy notice for The Digital Advisor, LLC (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Visit our website at https://medicaremarketing247.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@medicaremarketing247.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with The Digital Advisor, LLC and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

Do we receive any information from third parties?
We do not receive any information from third parties.

How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.

How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what The Digital Advisor, LLC does with any information we collect?

1. What Information Do We Collect?

Personal information you disclose to us
In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • names
  • phone numbers
  • email addresses

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

3. when And with Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

6. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@medicaremarketing247.com.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:  You may review, change, or terminate your account at any time.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

  • Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at support@medicaremarketing247.com.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

9. Do California Residents Have Specific Privacy Rights?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

CategoryExamplesCollected
A. IdentifiersContact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account nameYES
B. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history, and financial informationYES
C. Protected classification characteristics under California or federal lawGender and date of birthNO
D. Commercial informationTransaction information, purchase history, financial details, and payment informationNO
E. Biometric informationFingerprints and voiceprintsNO
F. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisementsNO
G. Geolocation dataDevice locationNO
H. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activitiesNO
I. Professional or employment-related informationBusiness contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with usNO
J. Education InformationStudent records and directory informationNO
K. Inferences drawn from other personal informationInferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristicsNO

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at support@medicaremarketing247.com, by visiting https://medicaremarketing247.com/contact-us/, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

The Digital Advisor, LLC has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. The Digital Advisor, LLC will not sell personal information in the future belonging to website visitors, users, and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

  • whether we collect and use your personal information;
  • the categories of personal information that we collect;
  • the purposes for which the collected personal information is used;
  • whether we sell your personal information to third parties;
  • the categories of personal information that we sold or disclosed for a business purpose;
  • the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
  • the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

  • You may object to the processing of your personal information.
  • You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
  • You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
  • You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.

To exercise these rights, you can contact us by email at support@medicaremarketing247.com, by visiting https://medicaremarketing247.com/contact-us/, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

10. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@medicaremarketing247.com or by post to:

The Digital Advisor, LLC
31915 Rancho California Rd.
#200-246
Temecula, CA 92591
United States

12. How Can You Review, Update, or Delete the Data We Collect from You?

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us.